When a potential buyer is looking to find a new home, he expects relevant answers, quick replies and 24X7 assistance. The buyer cares about someone who responds fast! Real estate agents are not only expected to answer calls promptly but also complete sale transactions, update listings, manage staff and market…

According to a recent report in the New Scientist, hundreds of thousands of people say ‘Good morning’ to Alexa every day. AI chatbots are everywhere and people are showing a huge interest in digital assistants. This could imply that chatbots will take over messaging applications someday across many business sectors…

Chatbots are clearly the ‘Future of Engagement’. Small businesses and large companies are adopting chatbots to capture customer attention and initiate personalized conversations with minimal human interference. Chatbots help businesses to engage and interact with potential customers as well as connect with existing customers. Companies are adopting chatbots as a…

For any business, putting in efforts to develop, market and sell a good product or a service is only half the battle won. You could have the most innovative marketing campaign, amazing product experience but if you fail to provide strong customer service, you have lost a potential customer. Why…

Chatbots are digitizing various business processes across industries. To stay ahead in the market competition, it is crucial to adapt technology to speed up business processes. The manufacturing industry is one such industry that can tremendously benefit from AI-enabled digital applications. Workbots can help address and resolve the common challenges…

Imagine. You created an intelligent conversational AI for your business, your business grows and the sales go up. Looks like you need some additional support with customer service. The virtual chatbot you have developed deployed has data collected from so many customers and has practically grown with these interactions. …

Are you a small business owner? 24 hours just don’t seem enough. Getting tangled in between endless To-Do lists and wishing everything could be automated with a click of a button…all this while saving costs? According to a recent Salesforce study, more than a third of small business owners worry…

Chatbots have been the talk of the town and this technology is becoming a part of us whether we realize it or not. In e-commerce, the chatbot is the latest trend. Chatbot promises 24x7 availability, auto-learning capabilities that have intrigued e-commerce giants to hop on the chatbot bandwagon. …

When customers reach out to the company for service, they expect instant responses to their problems. However, a customer care provider can only cater to a certain number of cases at a time. How do you scale support? Have you thought about the customers? There are so many service horror…